Q: How does ContainerFromChina choose steamship company?
A: ContainerFromChina partners with the most reputable contract carriers across the nation, such as Matson, EVERGREEN, COSCO, OOCL etc.

Q: How can I avoid adjustments?
A: Adjustments can be costly, but can mostly be avoided with accurate information.
In order to provide you an precise rate, we will need to know shipping information like product name/pictures, weight, size, delivery address etc.

Q: How can I get the items bought from taobao or my Chinese manufacture?
A: We provide shipping service on the basis of door to door, and we can arrange to pick up goods from your Chinese manufacture and then ship to your door address in the USA.

Q: How do I track a shipment?
A: We will send you tracking information after shipment so you can check your shipment status at any time and we will also keep you informed if any updates.

Q: Do you provide cargo insurance?
A: Yes, please rest assured that your shipment can be insured and it covers all risks from your shipment loading until final delivery.

Q: Can you help us to clear customs?
A: Yes, we are specialized in offering one-stop freight solution and it includes pickup, customs clearance, tax duties and inland delivery etc.

Q: Can you consolidate goods from different suppliers?
A: Yes, we can. You can tell me your different suppliers contact information then we will handle your shipments together.

Q: How long will it get to my door if I select Express shipping?
A: It will usually take 2-4 business days to arrive after takeoff.

Any other questions, feel free to contact us. Thank you!